Accessibility Statement

This statement was last updated on 09/05/2025.

Haven Hues is committed to creating a welcoming and inclusive digital space that supports access for all people, including those using assistive technologies and those with diverse neurotypes, abilities, and sensory needs.

Accessibility Adjustments on This Site

We have adapted this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, and aim to meet Level AA compliance.

To support accessibility, we have:

Used the Accessibility Wizard to identify and fix potential issues
Set the default language of the site
Structured page content in a logical order for keyboard and screen reader use
Defined clear heading hierarchies across all pages
Included alternative text for all images
Used colour combinations that meet contrast requirements
Limited motion and animation to reduce sensory overload
Ensured all files, videos, and audio content are accessible (with captions, transcripts, or accessible formats)

Partial Compliance Declaration

Some third-party content (e.g., embedded forms or scheduling platforms) may not fully meet WCAG standards. These include:

[List the relevant platforms/pages, if any]
We declare partial compliance for those specific areas due to third-party limitations outside our control.

Accessibility in Our Physical Services

Haven Hues provides services in multiple formats: mobile, telehealth, and clinic-based (coming soon). Accessibility considerations include:

Telehealth services that accommodate communication and sensory needs
In-person sessions held in wheelchair-accessible spaces where possible
Flexible environments to support regulation (low lighting, sensory tools, quiet options)
Communication supports (plain language, visual aids, flexibility in communication styles)
Further accessibility information will be provided once our clinic space is open.

Feedback & Support

If you experience any accessibility issues or need assistance accessing content on this site, please don’t hesitate to reach out. We welcome feedback and will do our best to accommodate your needs.

Accessibility Contact:
Hibak Hassan (Accessibility Coordinator)
📧 info@havenhues.com.au
📞 [Insert phone number]